Title: Site Chat – Website Chat & trusted support for your WordPress site and WooCommerce store. Author: Kaira Published: އޭޕްރިލް 5, 2022 Last modified: ޖުލައި 5, 2023 --- Search plugins ![](https://ps.w.org/kaira-site-chat/assets/banner-772x250.png?rev=2720474) This plugin **hasn’t been tested with the latest 3 major releases of WordPress**. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress. ![](https://ps.w.org/kaira-site-chat/assets/icon-256x256.png?rev=2704999) # Site Chat – Website Chat & trusted support for your WordPress site and WooCommerce store. By [Kaira](https://profiles.wordpress.org/kaira/) [Download](https://downloads.wordpress.org/plugin/kaira-site-chat.zip) * [Details](https://dv.wordpress.org/plugins/kaira-site-chat/#description) * [Reviews](https://dv.wordpress.org/plugins/kaira-site-chat/#reviews) * [Installation](https://dv.wordpress.org/plugins/kaira-site-chat/#installation) * [Development](https://dv.wordpress.org/plugins/kaira-site-chat/#developers) [Support](https://wordpress.org/support/plugin/kaira-site-chat/) ## Description [Site Chat](https://wpsitechat.com/go/home/) is a simple, intuitive site chat box which sends messages from your website to your WhatsApp or WhatsApp Business phone number. Offering WhatsApp support builds trust with your users by offering them private chat support and lets you easily and professionally engage with visitor and generate new leads or sales on your store. Site Chat adds a customizable WhatsApp button to the bottom right (or left) of your website, where users can click to open a WhatsApp style chat box and easily ask any questions they may have… With Site Chat, you can add multiple WhatsApp contacts or agents for sales, technical support and more… Add the agents name, WhatsApp number, work position and even avatars… Users can then select who they’d like to chat to on WhatsApp and then easily start chatting. Site Chat for WhatsApp also integrates with WooCommerce, letting your site visitors easily enquire about your products over WhatsApp. If something does not work, [Get in contact](https://wpsitechat.com/go/support/) and we’ll help as best and as quick as we can. #### Site Chat Top Features ✅ **Add a WhatsApp chat box to your website** ✅ **Live Preview** as you build your WhatsApp box ✅ **Adjust and style the contact box** to make it suit your brand/ website ✅ **Add multiple agents** for users to chose who they like to contact ✅** Edit all chat box copy** to what you’d like it to say ✅ **Full design settings** to edit the button and content box ✅ **Select to remove** on tablet or mobile 🔸 Plus more #### Fast & Intuitive Site Chat is built using the latest web technologies… It’s lightweight, fast and very intuitive. Set up your chat in no time with a super fast chat preview as you build… Offer personal, trusted support to your site visitors. [Site Chat PRO](https://wpsitechat.com/go/purchase/) **Site Chat Pro** simply offers you extra functionality to improve the chat on your site. See if Site Chat Pro offers what you want: > [Try Out The Site Chat Pro Settings](https://wpsitechat.com/go/demo/) Below are the Premium features you’ll get with Site Chat Premium. #### **Included with Site Chat Pro:** #### 🔸 Set agent ‘Times Available’ This will let you set the times when agents are available to chat, you can select to have them display and online and/or offline, or simply hide them if they are offline. #### 🔸 Add Group Chat or External links Add links for users to join your WhatsApp groups or simply any other external links you may want your users to be able to easily link to. #### 🔸 Add Site Chat Notification(s) Add a notification to your Site Chat to grab your visitors attention and then offer them discounts or coupons for specials that you may be offering, or simply alert your user to seasonal specials you are running. This is a great feature to generals leads and hopefully increase sales! #### 🔸 Site Chat display & WooCommerce specific options Select from more specific display options for your WhatsApp chat. Display only on WooCommerce pages, only on the WooCommerce product pages, or choose specific pages that Site Chat is displayed on. Override the Site Chat copy on WooCommerce product pages or exclude chat contacts/ agent from product pages. Change the Site Chat position on the WooCommerce product pages to sit within the product content and make the chat feel more like a product enquiry button… Plus the option to include the Product Title & URL in the users chat so that you know exactly which product they are enquiring about. #### Translations We’re always needing new translations, so please [contact us](https://wpsitechat.com/go/support/) if you are willing to help translate Site Chat into a language that we don’t have yet. ## Screenshots * [[ * **Site Chat Preview** – View the Site Chat as you build it. * [[ * **General Settings** – Set up Site Chat contacts and other settings. * [[ * **Design Settings** – Change the colors and design of Site Chat. * [[ * **Display Settings** – Edit the display options for how and when the Site Chat should display. ## Installation #### Requirements Site Chat does not require and other plugin to work, but it does work well with WooCommerce for product enquiries. #### Installation Installing Site Chat can be done either by searching for “Site Chat” via the `Plugins > Add New` screen in your WordPress dashboard, or by using the following steps: 1. Download the plugin via WordPress.org 2. Upload the ZIP file through the `Plugins > Add New > Upload` screen in your WordPress dashboard 3. Activate the plugin through the `Plugins` menu in WordPress 4. Edit the Site Chat settings under `Settings > WhatsApp Settings` #### Configuration – Free & Pro Navigate to **Settings -> Site Chat Settings** in your WordPress Dashboard. The settings are self explanatory or they have helper hints to explain the setting functionality. ## FAQ ### Where can I find the Settings page? After installing the plugin, navigate to Dashboard -> Settings -> Site Chat Settings. ### Is Site Chat GDPR compliant? Yes! The free version of Site Chat does not use any cookies or save any user data. The Pro version of Site Chat offers a notification feature for site managers to add a message for specials or discounts on the website… This feature uses a cookie to show and hide the notification for the users visiting the website, the cookie simply uses ‘true’ and ‘false’ for if the notification has been seen, it does not save any data on website visitors or anyone browsing the website. ### How to add your WhatsApp number? Enter a full phone number in international format, excluding any brackets, dashes and zeroes at the start of the phone number. E.g. Your full number is: +27 (0) 82 4444 004 The number you’ll use: 27824444004 Once you’d added your number, we recommend testing it on the site front-end to make sure it’s working. ### I found a bug… What do I do? Please [contact us](https://wpsitechat.com/go/support/) so we can post a fix and get it working for you. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “Site Chat – Website Chat & trusted support for your WordPress site and WooCommerce store.” is open source software. The following people have contributed to this plugin. Contributors * [ Kaira ](https://profiles.wordpress.org/kaira/) * [ Freemius ](https://profiles.wordpress.org/freemius/) [Translate “Site Chat – Website Chat & trusted support for your WordPress site and WooCommerce store.” into your language.](https://translate.wordpress.org/projects/wp-plugins/kaira-site-chat) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/kaira-site-chat/), check out the [SVN repository](https://plugins.svn.wordpress.org/kaira-site-chat/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/kaira-site-chat/) by [RSS](https://plugins.trac.wordpress.org/log/kaira-site-chat/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.1.11 * Styling fixes & tweaks * Updated Freemius SDK – 2.5.10 * Compatibility check for WP 6.2 & WC 7.8 * Updated the language.pot file #### 1.1.10 * Styling fixes & tweaks * Fixed WP API permalink bug for issue loading settings * Compatibility check for WP 6.0 & WC 6.9 #### 1.0.9 * Recommended .org guideline changes #### 1.0.6 * Styling fixes & tweaks * Other minor fixes * Updated plugin tags #### 1.0.5 * Initial release ## Meta * Version **1.1.11** * Last updated **3 years ago** * Active installations **30+** * WordPress version ** 5.0 or higher ** * Tested up to **6.2.9** * Language * [English (US)](https://wordpress.org/plugins/kaira-site-chat/) * Tags * [Site chat](https://dv.wordpress.org/plugins/tags/site-chat/)[whatsapp](https://dv.wordpress.org/plugins/tags/whatsapp/) [whatsapp chat](https://dv.wordpress.org/plugins/tags/whatsapp-chat/)[whatsapp support](https://dv.wordpress.org/plugins/tags/whatsapp-support/) * [Advanced View](https://dv.wordpress.org/plugins/kaira-site-chat/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/kaira-site-chat/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/kaira-site-chat/reviews/) ## Contributors * [ Kaira ](https://profiles.wordpress.org/kaira/) * [ Freemius ](https://profiles.wordpress.org/freemius/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/kaira-site-chat/) ## Donate Would you like to support the advancement of this plugin? [ Donate to this plugin ](https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=PFZGBM92T8XSE&source=url)